Reflexology By Michele

Relax, Rebalance, Revitalise

Frequently Asked Questions

How will I feel after my treatment?

Most people feel a difference in their energy levels after treatment. You may feel more energised, or you may feel relaxed and sleepy. Either way, I recommend that you follow these guidelines:

  • Don’t drive until you are feel ready – you may want to stay relaxed for a while
  • Take it easy for a while after a treatment – even have a nap if you feel like it
  • Drink plenty of fluids, ideally water or herbal teas
  • Ideally, avoid alcohol and cigarettes and minimise caffeine for the rest of the day
  • Avoid eating a heavy meal
  • Keep warm and don’t have any other holistic treatments today


Most clients report feeling really good after a session, with benefits such as:

  • a sense of relaxation and wellbeing
  • relief from stress, anxiety and tension
  • improved mood
  • mental clarity and calmness
  • a really good night’s sleep

Healing reaction

From time to time, you may feel some short-term negative effects. This might happen as a response to the treatment, when your body takes a while to come back into balance. This is nothing to be alarmed about. You might experience:

  • increased thirst or hunger
  • increased urination
  • feeling more tired or sleepy
  • change in sleep patterns
  • changes in temperature
  • mild nausea
  • temporary worsening of other symptoms
  • emotional release and changes such as feeling happier, more irritable or more sensitive
  • cold like symptoms such as sweating, headache, or stuffy, blocked or runny nose, or cough
  • sensations in parts of the body where we have worked on your reflexes 
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This is called a healing reaction. It may clear up in the next few hours, or in some cases, might last 24-48 hours as the body balances itself.

I will ask you on your next visit about any responses that you may have had. But if you feel concerned about anything following your treatment do not hesitate to call me for advice – or if you cannot reach me, your symptoms worsen, and your symptoms lasts more than 48 hours, call your G.P as it is likely there is another reason for how you are feeling.

Can anyone have Reflexology?

Reflexology is suitable for everyone. It doesn’t matter what age they are or what they are going through in their lives.

My clients range in age right up to individuals in their 90s. I have taken advanced training to ensure I have the skills to treat everyone. For example, I have training and experience to treat people with life-limiting conditions. I can also treat pregnant women, and men and women planning to conceive. I have the experience and knowledge to provide the right treatment for you.

There may be times in your life when you need to wait to book your reflexology session. This might be because you have a skin or nail infection. Or maybe you suffer from unstablised thrombosis, or are in the first trimester of pregnancy.

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If you have unstabilised thrombosis, you will need to complete your treatment and get the all-clear from your doctor before having reflexology.

If you have a skin or nail infection – for example, athlete’s foot, you could ask for face or hand reflexology. Alternatively I can wear gloves while carrying out your treatment. Or you may want to work on clearing up your condition first, and come back in a week or so.


If you are in the first twelve weeks of pregnancy, book your treatment in for week 13, and know that it will be worth the wait!

The first time we meet, we will talk over what you want to achieve from your reflexology session. We will also discuss your general health and wellbeing. This will help me understand the kind of treatment that is right for you. That way, I can adapt my techniques to be sure that you will get the best out of it.

Some people are reluctant to try reflexology as they are ticklish, or feel vulnerable with bare feet. I have a range of techniques to deal with your tickles, and make everyone feel comfortable. The reality is, that no matter what your worries are, once your feet are in my hands, they will quickly fade away. Read more information about this below!

If I am unable to offer a treatment to your feet (due to pain or infection, for example), I may suggest face or hand reflexology. These have all the benefits of foot reflexology.

In summary, I can’t treat you immediately if you:

  • have a skin or nail infection
  • suffer from unstabilised thrombosis
  • are less than 12 weeks pregnant

We can make an arrangement to proceed when your circumstances are right. If you have any concerns about whether reflexology is right for you, or right for you at the moment, please do call me and have a chat. We can work it out together!

I don't want anyone touching my feet!

I sometimes hear people say “I don't want anyone touching my feet” when I tell them that I am a reflexologist. Of course, everyone has a right to take that decision. But I sometimes wonder if they really mean it! So here are a few reasons why people may not want anyone touching their feet, and why they shouldn’t let it stop them having reflexology. And of course, they can also have a wonderfully relaxing facial reflexology treatment – or a combined face and foot treatment.

I have ugly feet!

The chances are very high that you don’t. I’ve seen a lot of feet, and none of them could be described as ugly, no matter what their owners say. So I doubt that yours are any different.

But you see your feet from above all the time, and I am going to see them from below. It is quite a different perspective!

My feet are hot and sweaty

Yes, that happens to us all. And that is why at the start of the reflexology treatment I use a cooling spray to refresh and clean your feet. Whatever state your feet are in, they will be fresh as daisies within a couple of minutes.

I worry that my feet might smell

Feet don’t smell that much, and don’t forget the refresh at the start of the treatment. If your feet really are smelly, the chances are that it is due to an imbalance, and reflexology might help. If it bothers you, we can provide the means for you to wash and dry your feet before we start.

I am too ticklish!

Being ticklish can seem like an insurmountable hurdle, but it can be overcome. I have a range of techniques that I use with ticklish clients, and they work. You might experience the discomfort and anticipation of tickles for a few seconds at the start of the session, but it will soon settle down so you can really enjoy your treatment.

I am worried that I won't like it

I am positive that you will! But if you don’t, just let me know at any time, and I will stop.

I have dry skin, calluses and corns

These are not infectious disorders, and you can still have a reflexology treatment. Reflexologists observe calluses, corns and dry skin as indications of imbalance, and so reflexology may start to help the condition of your feet.

I have Athlete's Foot, verruca or other infection

Whilst I can’t treat you while you have a bacterial or fungal infection, these are conditions that usually clear up quickly with the right treatment. Deal with it, and then make an appointment in a week or two.If you would like to try how wonderfully relaxing and balancing a reflexology treatment is, but you are still worried about your feet, just give me a call. I have seen a lot of feet!

Get In Touch

If you would like to know more about the treatments I provide or would like to book a session, please contact me by filling in the form below, by calling or texting on 07801670638 or by sending me an email.


By using this form you agree with the storage and handling of your data by this website.

Please see my Privacy Policy in the footer of this website for more information on how I handle your data.


Privacy Policy

Summary

I will not collect any information about individuals, except where it is specifically and knowingly provided by them.I will not share this information with others except where necessary and described below.The cookies we use to monitor the use of this website are for general statistical purposes only and none of the information I gather in this way can be used to identify any individual who visits the site. See below for further information on Google Analytics cookies

GDPR is bringing in new legal protection for personal information from May 2018. This tells you what personal information I, Michele Rigby, gather via my website for Reflexology By Michele, or from my clients and why, and what your rights are.Registered address: 5 Sharpenhoe Road, Barton-le-Clay, MK45 4SD.

Telephone No: 07801 670638.

Email address: michele@reflexologybymichele.co.uk

The Purpose of processing Client Data

In order to give professional reflexology treatments, I will need to gather and retain potentially sensitive information about your health. I will only use this information for informing reflexology treatments and associated recommendations concerning aspects of health and well-being which I will offer to you. I take basic contact details and information via my website to allow me to contact you and handle bookings.

Lawful Basis for holding and using Client Information

As a full member of the Federation of Holistic Therapists, I abide by the FHT Code of Conduct and Professional Practice. The lawful basis under which I hold and use your information is my legitimate interests i.e. my requirement to retain the information in order to provide you with the best possible treatment options and advice

As I hold special category data (i.e. health-related information), the Additional Condition under which I hold and use this information is for me to fulfil my role as a holistic practitioner bound under the FHT Confidentiality Standard as defined in the FHT Code of Conduct and Professional Practice.

What information I hold and what I do with it

In order to give professional reflexology treatments, I will need to ask for and keep information about your health. I will only use this for informing reflexology treatments and any advice I give as a result of your treatment. The information to be held is:

Your contact details

Medical history and other health-related information (which I will take from you at first consultation)

Treatment details and related notes (which I will take after each consultation)

I may share your name and time of appointment (only) with reception staff where you visit my therapy rooms in other organisations.

I will NOT share your information with anyone else (other than within my own practice, or as required for legal process) without explaining why it is necessary and getting your explicit consent.

How Long I Retain Your Information

I will keep your information for the following periods :‘Claims occurring’ insurance: (records to be kept for 10 years after last treatment)

Law regarding children’s records (records to be kept until the child is 25 or if 17 when treated, then 26)

CNHC requirements to retain information for 8 years

Your data will not be transferred outside the EU without your consent.

Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorised access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.

I will contact you using the contact preferences you give me in relation to:

Appointment times

Reflexology information or information related to your health

Special offers and promotions (you may unsubscribe from this at any time)

Your Rights

GDPR gives you the following rights:

The right to be informed: To know how your information will be held and used (this notice).

The right of access: To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

The right to rectification: To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

The right to erasure (also called “the right to be forgotten”): For you to request your therapist to erase any information they hold about you, other than that authorised to be held

The right to restrict processing of personal data: You have the right to request limits on how your therapist uses your personal information

The right to data portability: under certain circumstances, you can request a copy of personal information held electronically so you can reuse it in other systems. 

The right to object: To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.

Rights in relation to automated decision-making and profiling.

The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/. If you wish to exercise any of these rights, please use the contact details given above. If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at www.ico.org.uk 

Therapist's Rights

Please note:If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you

Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed

Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.